Frequently Asked Questions
Online Shop
No. Our sales are made through our online store ,website, telesales and/or resellers.
Yes, we do. For more information, email licitacao2@kolplast.com.br or call the call center (11) 4961-0900.
In accordance with the legislation in force at each location for the disposal of medical and hospital equipment.
Price quotations can be requested by calling (11) 4961-0900 or via the online store http://loja.kolplast.com.br.
For more information, call (11) 4961-0900.
Request via e-mail sac@kolplast.com.br
Request via email sac@kolplast.com.br or in Frequently Asked Questions (Kolplast Legal Documents): https://kolplast.com.br/novo_site/duvidas-frequentes/.
We deliver all over Brazil.
Medical Equipment
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
The equipment should only be assembled and installed once the instruction manual has been understood. The correct assembly and installation of the equipment ensures that the customer is entitled to a product guarantee against manufacturing defects. Refer to chapter 8 – TROUBLESHOOTING of your instruction manual, if the problem persists, contact Kolplast Technical Assistance.
Click here: Warranty – Equipment. Or, consult the equipment’s instruction manual, chapter 12 – WARRANTY.
Colposcopes
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
Yes, only with the optional camera.
The Instruction Manual is supplied with the equipment or access it by clicking here Instruction Manual – Colposcopes KLP 022023
Yes, all models.
No, the cable is extremely sensitive and should not be bent or coiled.
Click here for Technical Specifications – Colposcope
Clinical Led Spotlight
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
Yes, the structure must be assembled as described and specified in the instruction manual.
Click here for Technical Specifications Clinical Focus
Kolplux is an LED light source for vaginal specula, while the clinical LED spotlight is a stand-alone light source for clinical and outpatient procedures.
Gynecological table
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
No. There is protection to prevent the legs from being lifted while the drawer is open, so if your table isn’t moving, open the drawer, check that the tray is positioned correctly, close the drawer fully until you hear the key click at the end of the stroke and try again.
Yes, mounting the heel, thigh and arm rests as described and specified in the instruction manual.
The Instruction Manual is supplied with the equipment or access it by clicking here Instruction Manual – Examination Table 022023
Yes, all desktop models can use both controls simultaneously.
Click here for Technical Specifications – Examination Table
Access by clicking here Functionalities – Exam Table
The EXAMINATION TABLE with position for Hysteroscopy has an exclusive motor for moving the SEAT. In this model, the SEAT rises up to 24°, depending on the specific button on the COMMAND PEDAL. Below is an image of the movement:
The EXAMINATION TABLE with Trendelemburg position has an exclusive motor for moving the CLOTH+SEAT+BACKSTAGE assembly. In this model, the assembly lowers by up to 17°, depending on the specific button on the COMMAND PEDAL. Below is an image of the movement:

Kolplux WL
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
The speculum flap must be inserted into the equipment head in line with the connection hole. After insertion, turn so that the fin is attached behind the cylinder head cover, as shown in the images below:
No, just attach the vaginal speculum, as described and specified in the instruction manual.
No. The LED on the kolplux WL is activated by the on/off button.
The Kolplux WL uses a lithium battery, which can be recharged using the charger supplied with the device.
The Instruction Manual is supplied with the equipment or access it by clicking here Manual-Kolplux-WL
General Specifications – Charger – SupplyVoltage: 100 – 230 V~ | Current: Max. 0.5 A | Frequency: 50/60 Hz || Led – Led White Cold Light 3W | Illuminance: ≥1,500 lux
Vaginal speculum from the Kolplux Line, as it has a flap for connecting the equipment.
The Kolplux power supply protector comes with the equipment, but can also be purchased separately at loja.kolplast.com.br/
Cardiotocographs
Our Authorized Technical Assistance Network is located in the following cities: Manaus – AM; Brasília – DF; Goiânia – GO; Recife – PE; Curitiba – PR; Rio de Janeiro – RJ; Valinhos – SP; Ribeirão Preto – SP; Itupeva – SP; São Paulo – SP; Blumenau – SC; Florianópolis – SC; Concórdia – SC; Palmas – TO. Entre em contato com nossa Central de Assistência Técnica através do telefone 11-4961-0975 ou e-mail at@kolplast.com.br e encontre a autorizada mais próxima.
Recognition is done automatically. As soon as the device is switched on, the software recognizes the transducers if they are connected correctly.
No, only the coupling of the transducers, as described in the instruction manual.
The Instruction Manual is supplied with the equipment or access it by clicking here Gold Cardiotocograph Manual 10.1355
The Instruction Manual is supplied with the equipment or access it by clicking here Cardiotocograph Instruction Manual – SILVER
The Instruction Manual is supplied with the equipment or access it by clicking here Manual-Kolplux-WL
The Instruction Manual is supplied with the equipment or access it by clicking here Cardiotocograph Instruction Manual – GOLD, DIAMOND AND PLATINUM
No, the transducers must be connected as described in the instruction manual, respecting the colors of the transducer connectors, as shown in the image below:![]()
Computer connected to the equipment via CAT5e network cable, to use the Intelligent Software, for Gold, Diamond and Platinum models.
Click here to access the Technical Specifications Table – Cardiotocographs
Click here for a Comparative Table of Cardiotocograph Models
Use the ultrasound gel available in the Kolplast store: contact gel.
Kolplast Legal Documents
Access by clicking here AFE Perfumes, Toiletries and Cosmetics
Access by clicking here AFE Health Products
Access by clicking here Alvará_Localização_2023
Click here to access the Fire Department Inspection Report – Kolplast
Access by clicking here CNPJ Kolplast – RFB – CEP
Click here CRF 2023
Access by clicking here Certificate and Annex ISO 13485 2016 – Port 18.02.2026
Click here to access the registration form
Click here for Municipal Registration
Access by clicking here Cosmetics Operating License 02.12.2023
Access by clicking here Operating License 27.04.2024
General
Legal Documents
Online Shop
Medical Equipment
Gynecological Table
The EXAMINATION TABLE with Trendelemburg position has an exclusive motor for moving the CLOTH+SEAT+BACKSTAGE assembly. In this model, the assembly lowers by up to 17°, depending on the specific button on the COMMAND PEDAL. Below is an image of the movement:

